Service Alert - 14 October 2021

In an effort to ensure you’re aware of any service disruptions that may impact your business, please see the postal and carrier alerts and updates around the globe.

We will update regularly with continuing news and information as we receive it, in order to keep your operations informed.

Around the Globe


Please note that due to severe weather conditions forecasted for the next 48 hours and for the majority of Greece, transit and/or delivery delays of 24-48hours should be expected.


COVID-19 restrictions disrupt postal operations in Melbourne: Australia Post indicate on October 5 that the current COVID-19 restrictions have been disrupting the operations at its Melbourne offices of exchange. Reportedly, the processing and delivery of inbound and outbound mail items have been significantly impacted.


We have been alerted by the USPS that they have temporarily suspending some services to Australia & New Zealand due to COVID-related issues (primarily lack of uplift capacity).

Regardless of this disruption, APC Postal Logistics will continue to accept your packages destined to Australia & New Zealand and where necessary, will reroute material that may have been sent originally through the USPS, through other Australian & New Zealand carriers that are part of APC’s international distribution network. Please reach out to your APC Sales Executive for Customer Service Representative for further details on available services.

The Postal Service wll be expanding its temporary suspension of services into Australia to PMI as well, effective Friday Sept. 17.

New Zealand is temporarily suspended as of Friday, 01 October 2021.


Due to backlogs in the Brazilian Post’s (Correios) airport operations at Guarulhos Airport in Sao Paulo (GRU), shipments will be delayed up to 4 days before arriving at their processing plant in Curitiba (CWB).


Due to increased volumes to Brazil, all airlines are experiencing higher than normal backlogs leading to delays. We are working with multiple carriers to mitigate the situation.

Please be advised that delays are possible.


Poste Italiane has informed that there are currently delays in the processing and customs clearance of mail items. While they are working to clear any backlog, further delays are likely in addition to those as a result of any COVID-19 restrictions.


Linehaul congestion causing delays of 2 - 3 days.



Monday, 11 October 2021: Thanksgiving Day


Tuesday, 12 October 2021: Hispanic Day

Country Specific Restrictions Due to COVID-19

Due to restrictions imposed by governments and/or carriers due to the COVID-19 outbreak, please do not send any shipments to the following countries until further notice:

Country Restrictions

Service has been RESTORED to the following countries:

Due to the current backlog of items on hold, please allow additional processing time for these countries.

10 SEPTEMBER 2021:

06 AUGUST 2021:

09 JULY 2021:

18 JUNE 2021:

28 MAY 2021:

14 MAY 2021:

07 MAY 2021:

02 APRIL 2021:

26 MARCH 2021:

05 MARCH 2021:

05 FEBRUARY 2021:

29 JANUARY 2021:

08 JANUARY 2021:

Customers should expect delays to all counties where mail and parcels are being accepted for delivery.

Brazil Customs Requirement

We have been informed that effective January 1, 2020, Brazil Customs will require the importer's Tax Identification Number** to be provided for all items containing goods sent to recipients in Brazil.

Customs is stating that it will not accept shipments not containing this number and that items missing this information is subject to return.

Please note, APC will continue to ship all packages destined to Brazil normally, with or without the recipient Tax ID number included but recommends that you begin gathering the required information from your Brazilian recipients to minimize any potential returns due to the Tax ID number not being included on the address label.

Please contact your APC sales representative if you have questions.


** In Brazil, the importer's Tax ID Number is known as CPF (format: 000.000.000-00) for natural persons and CNPJ (format: 00.000.000/0000-00) for legal persons

Embargoed Countries

Due to international embargoes all volumes to the following destinations will cease with effect 30th July 2019:
• Iran
• North Korea
• Syria
• Sudan
• Somalia
• Ukraine (Crimea and Sevastopol only - remaining country can be dispatched)


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East Rutherford, NJ 07073

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