Service Alert - 24 November 2023

In an effort to ensure you’re aware of any service disruptions that may impact your business, please see the postal and carrier alerts and updates around the globe.

We will update regularly with continuing news and information as we receive it, in order to keep your operations informed.

Around the Globe


Due to a strike in Italy on Friday November 17th, we are expecting delays in the delivery of mail and parcels in Italy the following week.


Due to a strike in Guadeloupe, please expect delays in the delivery of mail and parcels to Guadeloupe.


Postal workers in Brazil will be going on indefinite strike in Sao Paulo, Rio, Tacantins and Maranhao starting November 23. This strike will affect 40% of the national workforce.

We do not know whether or not this is a total work stoppage or a slowdown but please expect clearance and delivery delays.


Mail and parcels to certain areas in France are expected to be delayed due to floodings. The following postal codes are affected: 59116, 59270-59299, 59670-59285, 59114-59181, 59173-59232, 59189-59660, 62650-62560, 62990-62170, 62180-62600, 62570-62575, 62380-62570, 62500-62510, 62136-62350, 62120-62360, 62179-62910.


Flooding reported across Ireland following passage of Storm Debi: Media sources on November 13 indicated severe flooding in multiple parts of Ireland following the passage of Storm Debi. Among the areas most affected were Galway City, Oranmore, Athlone, Longford, Mullingar, Cavan, Drogheda and the northern parts of Dublin County. Strong winds have caused trees to fall over leading to road closures. Business and transportation disruptions are likely until the situation improves.


Due to limited transport to Malta, please expect delays in the transport of mail and parcels to Malta.

Expected delays: 3-5 days


Due to floodings in Tuscany, please expect delays in the delivery of mail and parcels to this area in Italy since the 3rd of November.


Postal delivery operations face disruptions due to IT issues: Intelligence received by Everstream Analytics on November 9 reported that Bpost, the postal operator of Belgium has indicated disruptions to its IT systems. Thus, the transmission of delivery events has been disrupted nationwide, since the morning of November 8. No timeline has been immediately disclosed as to when the postal operations are expected to return to normal.


Israel Post would like to inform you that, as a result of the ongoing conflict and severe military situation in Israel, it is currently unable to deliver postal items to, or receive them from, the Gaza Strip.

Therefore, there will be no postal exchanges with the Gaza Strip until further notice.


Royal Mail continues to dispatch export mails for all subclasses utilizing international mail processing center (IMPC) codes GBLALE and GBATHA through the UPU Postal Technology Centre’s IPS Cloud solution. Outbound dispatches are still being delayed and tracking elements impacted owing to the fact that the Heathrow Worldwide Distribution Centre (HWDC) is not currently fully operational.

Import letter-post volumes to the UK are being subjected to continued delays, which is negatively affecting quality of service owing to the need to use contingency operational sites, processes and routings in the UK to mitigate the lack of processing capability at the HWDC import office of exchange.

Clearance delays should be expected.


Effective December 20, 2022, the manufacture and import for sale of the following harmful single-use plastics in Canada will be prohibited:

To provide businesses in Canada with enough time to transition and to deplete their existing stocks, the Regulations will enter into force through a phased approach:

* Exceptions to the ban on straws allow single-use plastic flexible straws to remain available for people in Canada who require them for medical or accessibility reasons. This includes for use at home, in social settings, or in healthcare settings, such as hospitals and long term care facilities. All other types of single-use plastic straws will be prohibited.


No Russian and Afghanistan transportation as of yet. International Transportation will keep us posted


Due to restrictions imposed by governments and/or carriers related to the COVID-19 pandemic, we ask that you please not send any shipments destined to Belarus until further notice.

Please note, if material to Belarus is received by APC accidentally, we will ship once restrictions have been lifted and service resumes.

If you have any additional questions, please contact your Customer Service Representative or your Sales Representative.


The designated operator of Ukraine, Joint Stock Company “Ukrposhta”, wishes to update all on the situation with postal operations following the Russian Federation’s military actions towards Ukraine.

Situation as of 10.00 on Monday, 28 February 2022:

Despite ongoing heavy fighting in Kyiv, other major cities and other locations in Ukraine, Ukrposhta has opened post offices in 20 regions, so that customers can receive pensions and other benefits, and receive parcels. The working hours of most open post offices will be reduced to enable staff to return home earlier.

With road access for postal exchanges with its centre in Kyiv severely limited, Ukrposhta has moved some outbound mail processing operations to the Lviv office of exchange.

Ukrposhta is again asking the designated operators of other Union member countries to send their international postal items to Ukraine in closed transit via Poland, Slovakia or Latvia. Ukrposhta is collecting the consignments from those countries.

Ukrposhta is doing its best to deliver all incoming postal items to addressees in Ukraine as quickly as possible; however, this will depend on the security situation in specific locations, as the lives of staff and customers are the top priority.

Many designated operators have asked how they can help Ukraine, so a special “Help Ukraine” project ( has been launched to provide humanitarian aid. Currently, the project involves one warehouse in Poland, but more will be added, probably also in other countries. A green corridor will be organized for such humanitarian aid. Those wishing to help Ukraine are asked to use this special warehouse as a transhipment terminal.

If postal customers abroad wish to send aid to specific addressees in Ukraine, they are kindly requested to send it in closed transit via the Polish, Slovak or Latvian Post. The value of such private parcels may not exceed 100 EUR.

Ukrposhta is grateful for all the incredible support that the world is providing to Ukraine and to Ukrposhta at this difficult time. It will continue to inform the international postal community about any developments.


Friday, 17 November 2023

SLOVAKIA, CZECH REPUBLIC: Freedom and Democracy Day

Country Specific Restrictions Due to COVID-19

Due to restrictions imposed by governments and/or carriers due to the COVID-19 outbreak, please do not send any shipments to the following countries until further notice:

Country Restrictions

Service has been RESTORED to the following countries:

Due to the current backlog of items on hold, please allow additional processing time for these countries.

06 OCTOBER 2023

02 JUNE 2023

28 APRIL 2023

31 MARCH 2023

02 DECEMBER 2022

11 MARCH 2022:

04 MARCH 2022:

04 FEBRUARY 2022

14 JANUARY 2022:

10 SEPTEMBER 2021:

06 AUGUST 2021:

09 JULY 2021:

18 JUNE 2021:

28 MAY 2021:

14 MAY 2021:

07 MAY 2021:

02 APRIL 2021:

26 MARCH 2021:

05 MARCH 2021:

05 FEBRUARY 2021:

29 JANUARY 2021:

08 JANUARY 2021:

Customers should expect delays to all counties where mail and parcels are being accepted for delivery.

Brazil Customs Requirement

We have been informed that effective January 1, 2020, Brazil Customs will require the importer's Tax Identification Number** to be provided for all items containing goods sent to recipients in Brazil.

Customs is stating that it will not accept shipments not containing this number and that items missing this information is subject to return.

Please note, APC will continue to ship all packages destined to Brazil normally, with or without the recipient Tax ID number included but recommends that you begin gathering the required information from your Brazilian recipients to minimize any potential returns due to the Tax ID number not being included on the address label.

Please contact your APC sales representative if you have questions.


** In Brazil, the importer's Tax ID Number is known as CPF (format: 000.000.000-00) for natural persons and CNPJ (format: 00.000.000/0000-00) for legal persons

Embargoed Countries

Due to international embargoes all volumes to the following destinations will cease with effect 30th July 2019:
• Iran
• North Korea
• Syria
• Sudan
• Somalia
• Ukraine (Crimea and Sevastopol only - remaining country can be dispatched)