Service Alert - 28 September 2022



In an effort to ensure you’re aware of any service disruptions that may impact your business, please see the postal and carrier alerts and updates around the globe.

We will update regularly with continuing news and information as we receive it, in order to keep your operations informed.



Around the Globe

JAPAN

Due to typhoon Nanmadol we are currently experiencing delays in the delivery of mail and parcels to Japan.

Expected delays: 1-7 days


PUERTO RICO

Due to hurricane Fiona we are currently experiencing delays in the delivery of mail and parcels to Puerto Rico.

Expected delays: 7-14 days


NATIONAL DAY OF MOURNING - AUSTRALIA

On Thursday the 22nd of September Australia will hold a National Day of Mourning to commemorate the life of Queen Elizabeth II. Due to this official bank holiday we are expecting delays in the delivery of mail and parcels to Australia.

Expected delays: 1-2 days


NATIONAL DAY OF MOURNING - NEW ZEALAND

On Monday the 26th of September New Zealand will hold a National Day of Mourning to commemorate the life of Queen Elizabeth II. Due to this official bank holiday we are expecting delays in the delivery of mail and parcels to New Zealand.

Expected delays: 1-2 days


UNITED STATES

Heavy rainfall causes flooding in Merritt Island, Florida.

Media sources on September 14 reported that heavy rainfall caused flooding in Merritt Island, with up to 9 inches (22 centimeters) of rain reported to have inundated the area. Water levels rose significantly, causing roadways to be flooded.

Customers can expect disruptions to transportation and logistics operations.


PORTUGAL

Tropical storm brings widespread flooding across country: Media sources reported on September 13 that various parts of Portugal have been hit by flooding under the impact of Tropical Storm Danielle.

The most impacted areas are parts of Lisbon, Sintra, Setúbal, and areas around Serra da Estrela/ Manteigas.

It is forecast that rain will stay over the country throughout the week. Disruption to logistics operations could be experienced.


PAKISTAN

Due to floods and landslides as a consequence of heavy rainfall we are currently experiencing delays in the delivery of mail and parcels to Pakistan.

Affected Areas:


Expected delays: 2 weeks


NEW ZEALAND

Due to technical issues at NZ Post we are currently experiencing delays in the delivery of mail and parcels to New Zealand. The delay also affects the transit times to the Cook Islands, Kiribati, Nauru, Niue, Pitcairn Islands, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis & Futuna and Samoa.

Expected delays: 3-5 days


CYPRUS

Due to a reduced number of flights, there are currently delays in the delivery of all types of mail and parcels to Cyprus.


BELARUS SERVICE SUSPENSION - EFFECTIVE 22 JULY 2022

Due to restrictions imposed by governments and/or carriers related to the COVID-19 pandemic, we ask that you please not send any shipments destined to Belarus until further notice.

Please note, if material to Belarus is received by APC accidentally, we will ship once restrictions have been lifted and service resumes.

If you have any additional questions, please contact your Customer Service Representative or your Sales Representative.


INDIA

Due to transport issues we are currently experiencing delays in the delivery of mail and parcels to India.

Expected delays: 1-3 weeks


TONGA

Due to a reduced number of flights as a result of the COVID-19 pandemic we are currently experiencing delays in the delivery of mail and parcels to Tonga.

Expected delays: +7 days


RUSSIA - SERVICE SUSPENDED

We have been alerted by the USPS that they will also be temporarily suspending service into Russia on March 11, 2022, due to unavailable transportation as a result of widespread cancellations and restrictions into the area.

At this time, there is no available service, so we ask that you refrain from sending material destined to Russia.

If your material to Russia is received by APC accidentally, we will ship once restrictions have been lifted and service resumes.


UKRAINE

The designated operator of Ukraine, Joint Stock Company “Ukrposhta”, wishes to update all on the situation with postal operations following the Russian Federation’s military actions towards Ukraine.

Situation as of 10.00 on Monday, 28 February 2022:

Despite ongoing heavy fighting in Kyiv, other major cities and other locations in Ukraine, Ukrposhta has opened post offices in 20 regions, so that customers can receive pensions and other benefits, and receive parcels. The working hours of most open post offices will be reduced to enable staff to return home earlier.

With road access for postal exchanges with its centre in Kyiv severely limited, Ukrposhta has moved some outbound mail processing operations to the Lviv office of exchange.

Ukrposhta is again asking the designated operators of other Union member countries to send their international postal items to Ukraine in closed transit via Poland, Slovakia or Latvia. Ukrposhta is collecting the consignments from those countries.

Ukrposhta is doing its best to deliver all incoming postal items to addressees in Ukraine as quickly as possible; however, this will depend on the security situation in specific locations, as the lives of staff and customers are the top priority.

Many designated operators have asked how they can help Ukraine, so a special “Help Ukraine” project (helpukraine.center/en) has been launched to provide humanitarian aid. Currently, the project involves one warehouse in Poland, but more will be added, probably also in other countries. A green corridor will be organized for such humanitarian aid. Those wishing to help Ukraine are asked to use this special warehouse as a transhipment terminal.

If postal customers abroad wish to send aid to specific addressees in Ukraine, they are kindly requested to send it in closed transit via the Polish, Slovak or Latvian Post. The value of such private parcels may not exceed 100 EUR.

Ukrposhta is grateful for all the incredible support that the world is providing to Ukraine and to Ukrposhta at this difficult time. It will continue to inform the international postal community about any developments.


GERMANY

Deutsche Post of Germany has informed that due to significant increases in the number of COVID-19 cases among its operational staff, delays are to be expected in the processing and delivery of all postal items.


NEW ZEALAND

Due to the increase new cases of Omicron, the government has announced it will operate under the code ‘red’ of the traffic lights COVID-19 protection framework. As a result, New Zealand Post has advised that they are experiencing significant delays processing and delivering items.


MALTA

An increase in the COVID-19 infection rate is causing significant staff shortages at key processing and delivery locations.

Suppliers are making every effort to ensure operational continuity but some delays are expected.


FRANCE

Covid is still very active on the French territory and the situation can lead to difficulties in the supplier operations due to absences of operators or last mile drivers.

Delivery of parcels can be temporarily slowing down.


IRELAND

Due to COVID-19 measures and transport issues we are currently experiencing delays in the delivery of mail and parcels to Ireland.

Expected delays: 7-14 days


CHILE

Due to a reduced number of flights we are currently experiencing delays in the delivery of mail and parcels to Chile.

Expected delays: 7-14 days


POLAND

Polish Post has updated that the situation has not improved with service quality as restrictions remains for operations and delivery staff. The processing and delivery of all mail types continue to be affected and the Post is unable to guarantee meeting delivery standards.


BRAZIL

Due to backlogs in the Brazilian Post’s (Correios) airport operations at Guarulhos Airport in Sao Paulo (GRU), shipments will be delayed up to 4 days before arriving at their processing plant in Curitiba (CWB).


Holidays

Wednesday, 28 September 2022

CZECH REPUBLIC: Statehood Day



Country Specific Restrictions Due to COVID-19



Due to restrictions imposed by governments and/or carriers due to the COVID-19 outbreak, please do not send any shipments to the following countries until further notice:


Country Restrictions


Service has been RESTORED to the following countries:

Due to the current backlog of items on hold, please allow additional processing time for these countries.


11 MARCH 2022:


04 MARCH 2022:


04 FEBRUARY 2022


14 JANUARY 2022:


10 SEPTEMBER 2021:


06 AUGUST 2021:


09 JULY 2021:


18 JUNE 2021:


28 MAY 2021:


14 MAY 2021:


07 MAY 2021:


02 APRIL 2021:


26 MARCH 2021:


05 MARCH 2021:


05 FEBRUARY 2021:


29 JANUARY 2021:


08 JANUARY 2021:


Customers should expect delays to all counties where mail and parcels are being accepted for delivery.


Brazil Customs Requirement



We have been informed that effective January 1, 2020, Brazil Customs will require the importer's Tax Identification Number** to be provided for all items containing goods sent to recipients in Brazil.

Customs is stating that it will not accept shipments not containing this number and that items missing this information is subject to return.

Please note, APC will continue to ship all packages destined to Brazil normally, with or without the recipient Tax ID number included but recommends that you begin gathering the required information from your Brazilian recipients to minimize any potential returns due to the Tax ID number not being included on the address label.

Please contact your APC sales representative if you have questions.

_________________________________________

** In Brazil, the importer's Tax ID Number is known as CPF (format: 000.000.000-00) for natural persons and CNPJ (format: 00.000.000/0000-00) for legal persons

Embargoed Countries



Due to international embargoes all volumes to the following destinations will cease with effect 30th July 2019:
• Iran
• North Korea
• Syria
• Sudan
• Somalia
• Ukraine (Crimea and Sevastopol only - remaining country can be dispatched)


CONTACT US

Corporate Headquarters

140 East Union Avenue

East Rutherford, NJ 07073

Toll Free: (888) 413-7300

Direct: (201) 372-9700

globe