Redo is a post-purchase commerce platform built to unify and automate returns, exchanges, warranties, claims, tracking, and related customer communications under a single roof. Rather than treating returns as a cost center, Redo positions reverse logistics as an opportunity to retain revenue and deepen customer loyalty. With AI-powered agents, brands can A/B test return flows, personalize messaging, and encourage exchanges over refunds — all without locking into long contracts. Redo is designed to simplify complex operational flows while preserving a branded, seamless experience for shoppers.
